/* ==========================================================================
   Techpo Destek — Müşteri portalı
   osTicket'in varsayılan theme.css dosyasının üzerine yüklenir.
   ========================================================================== */

/* ---------- Temel ---------- */
html { background: var(--bg) !important; }
body.tp-client {
  margin: 0; padding: 0; min-height: 100vh;
  background: var(--bg) !important; color: var(--text);
  font: 400 15px/1.55 var(--font-sans);
  -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale;
  overflow-x: clip;
}
.tp-client h1, .tp-client h2, .tp-client h3, .tp-client h4 {
  font-family: var(--font-display); color: var(--text); letter-spacing: -.01em;
}
.tp-client h1 { font-size: 28px; font-weight: 700; line-height: 1.2; margin: 0 0 6px; }
.tp-client h2 { font-size: 20px; font-weight: 700; margin: 0 0 8px; }
.tp-client h3 { font-size: 16px; font-weight: 700; margin: 0 0 8px; }
.tp-client a, .tp-client .link { color: var(--primary); text-decoration: none; }
.tp-client a:hover { color: var(--primary-hover); text-decoration: none; }
.tp-client hr { border: 0; border-top: 1px solid var(--border); background: none; height: 0; margin: 20px 0; }
.tp-client small { font-size: 13px; }
.tp-client strong, .tp-client b { font-weight: 600; }
.tp-client ::selection { background: var(--primary-soft); color: var(--text); }
.tp-muted { color: var(--text-3) !important; }
.tp-mono { font-family: var(--font-mono); font-size: .92em; letter-spacing: -.01em; }
.tp-sr { position: absolute !important; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.tp-break { word-break: break-word; }
.tp-right { float: right; }
.tp-skip { position: absolute; left: -9999px; top: 8px; z-index: 2000; background: var(--bg-elev); padding: 8px 14px; border-radius: var(--r-sm); }
.tp-skip:focus { left: 16px; }

#container.tp-app {
  width: auto !important; max-width: none !important; margin: 0 !important; padding: 0 !important;
  background: transparent !important; box-shadow: none !important; border: 0 !important;
  min-height: 100vh; display: flex; flex-direction: column;
}
.tp-wrap { width: 100%; max-width: 1180px; margin: 0 auto; padding: 0 24px; box-sizing: border-box; }
.tp-main { flex: 1; padding: 32px 0 56px; }
#content.tp-wrap { padding-top: 0 !important; padding-bottom: 0 !important; margin: 0 auto !important; background: none; border: 0; min-height: 0 !important; width: 100%; }

/* Sistem uyarı şeritleri */
.tp-sysbar { padding: 10px 24px !important; text-align: center; font-size: 14px; font-weight: 500; margin: 0 !important; border: 0 !important; }
.error_bar.tp-sysbar { background: var(--danger-soft) !important; color: var(--danger) !important; }
.warning_bar.tp-sysbar { background: var(--warn-soft) !important; color: var(--warn) !important; }
.notice_bar.tp-sysbar { background: var(--info-soft) !important; color: var(--info) !important; }

/* ---------- Üst bar ---------- */
#header.tp-header {
  position: sticky; top: 0; z-index: 100;
  height: auto !important; padding: 0 !important; margin: 0 !important;
  background: var(--header-bg) !important;
  -webkit-backdrop-filter: saturate(160%) blur(14px); backdrop-filter: saturate(160%) blur(14px);
  border-bottom: 1px solid var(--border);
}
.tp-header-in { display: flex; align-items: center; gap: 20px; height: 68px; }
.tp-brand { display: flex; align-items: center; gap: 12px; height: 34px; flex: none; text-decoration: none !important; }
.tp-brand .brand-logo { height: 30px; }
#header .tp-brand .brand-logo img { height: 30px !important; max-height: none !important; max-width: none !important; width: auto !important; }
#header #logo.tp-brand { height: 34px; }
.tp-brand-sep { width: 1px; height: 22px; background: var(--border-strong); }
.tp-brand-label { font: 600 14px/1 var(--font-display); color: var(--text-2); white-space: nowrap; }
.tp-nav { flex: 1; min-width: 0; }
#nav {
  display: flex; gap: 2px; margin: 0 !important; padding: 0 !important; list-style: none;
  background: none !important; border: 0 !important; box-shadow: none !important; height: auto !important; width: auto !important;
}
#nav li { display: block; margin: 0; padding: 0; }
#nav li a, .rtl #nav li a {
  display: inline-flex !important; align-items: center; gap: 8px;
  height: 38px; padding: 0 12px !important; margin: 0 !important;
  border-radius: var(--r-pill) !important; border: 0 !important;
  background: none !important; color: var(--text-2) !important;
  font: 500 14px/1 var(--font-sans); white-space: nowrap;
  transition: background .15s var(--ease), color .15s var(--ease);
}
#nav li a:hover { background: var(--bg-hover) !important; color: var(--text) !important; }
#nav li a.active { background: var(--primary-soft) !important; color: var(--primary-text) !important; font-weight: 600; }
#nav li a .ico { opacity: .85; }
.tp-count {
  display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 6px; box-sizing: border-box;
  border-radius: var(--r-pill); background: var(--bg-sunken); color: var(--text-2);
  font: 600 11.5px/1 var(--font-sans);
}
#nav li a.active .tp-count, .tp-tab.active .tp-count { background: var(--primary); color: var(--on-primary); }

.tp-header-actions { display: flex; align-items: center; gap: 8px; margin-left: auto; }
.tp-user-btn {
  display: inline-flex; align-items: center; gap: 8px; height: 40px; padding: 0 10px 0 4px; margin: 0;
  border: 1px solid var(--border); border-radius: var(--r-pill); background: var(--bg-elev); color: var(--text);
  font: 500 14px/1 var(--font-sans); cursor: pointer; box-shadow: none;
}
.tp-user-btn:hover { background: var(--bg-hover); }
.tp-user-btn .ico { color: var(--text-3); width: 16px; }
.tp-user-name { max-width: 160px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.tp-avatar {
  display: inline-grid; place-items: center; width: 32px; height: 32px; flex: none;
  border-radius: 50%; background: var(--tp-gradient); color: #fff;
  font: 700 12.5px/1 var(--font-display); letter-spacing: .02em;
}
.tp-menu-head { padding: 8px 10px 10px; border-bottom: 1px solid var(--border); margin-bottom: 6px; }
.tp-menu-head strong { display: block; font-size: 14px; color: var(--text); }
.tp-menu-head span { display: block; font-size: 12.5px; color: var(--text-3); overflow: hidden; text-overflow: ellipsis; }
.tp-menu .tp-count { margin-left: auto; }
.tp-menu .tp-danger { color: var(--danger); }
.tp-menu .tp-danger:hover { color: var(--danger); background: var(--danger-soft); }
.tp-user .tp-menu { min-width: 240px; }
.tp-lang .tp-menu a[aria-current] { background: var(--primary-soft); color: var(--primary-text); }
.tp-lang .flag { flex: none; }
.tp-guest-chip { display: inline-flex; align-items: center; gap: 6px; font-size: 13.5px; color: var(--text-2); padding: 0 6px; }
.tp-nav-toggle { display: none; }
.tp-nav-toggle .when-open { display: none; }
body.tp-nav-open .tp-nav-toggle .when-open { display: inline-flex; }
body.tp-nav-open .tp-nav-toggle .when-closed { display: none; }

/* ---------- Butonlar ---------- */
.tp-client .tp-btn, .tp-client input.tp-btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  height: 40px; padding: 0 16px; margin: 0; box-sizing: border-box;
  border: 1px solid transparent; border-radius: var(--r-sm);
  font: 600 14px/1 var(--font-sans); letter-spacing: 0; text-decoration: none !important; text-shadow: none;
  cursor: pointer; white-space: nowrap; box-shadow: none; background-image: none;
  transition: background .15s var(--ease), border-color .15s, color .15s, transform .08s, box-shadow .15s;
}
.tp-client .tp-btn:active { transform: translateY(1px); }
.tp-client .tp-btn:focus-visible { outline: none; box-shadow: var(--focus); }
.tp-btn-primary { background: var(--primary) !important; color: var(--on-primary) !important; box-shadow: 0 1px 2px rgba(20,26,46,.12), inset 0 1px 0 rgba(255,255,255,.12) !important; }
.tp-btn-primary:hover { background: var(--primary-hover) !important; color: var(--on-primary) !important; }
.tp-btn-ghost { background: var(--bg-elev) !important; color: var(--text) !important; border-color: var(--border) !important; }
.tp-btn-ghost:hover { background: var(--bg-hover) !important; border-color: var(--border-strong) !important; color: var(--text) !important; }
.tp-btn-soft { background: var(--primary-soft) !important; color: var(--primary-text) !important; }
.tp-btn-soft:hover { filter: brightness(.97); }
.tp-btn-block { width: 100%; height: 46px; font-size: 15px; }
.tp-link { color: var(--primary) !important; font-weight: 500; display: inline-flex; align-items: center; gap: 4px; }
.tp-link:hover { text-decoration: underline !important; text-underline-offset: 3px; }

/* osTicket'in kendi butonları (KB, profil, kayıt vb. sayfalar) */
.tp-client input[type=submit]:not(.tp-btn), .tp-client input[type=button]:not(.tp-btn),
.tp-client input[type=reset]:not(.tp-btn), .tp-client button:not([class*="tp-"]):not(.redactor-toolbar button):not(.ui-button),
.tp-client .button, .tp-client .action-button:not(.tp-btn) {
  display: inline-flex; align-items: center; justify-content: center; gap: 6px;
  height: 40px; padding: 0 16px; margin: 0 4px 4px 0;
  border: 1px solid var(--border) !important; border-radius: var(--r-sm) !important;
  background: var(--bg-elev) !important; background-image: none !important; color: var(--text) !important;
  font: 600 14px/1 var(--font-sans) !important; text-shadow: none !important; box-shadow: none !important; cursor: pointer;
}
.tp-client input[type=submit]:not(.tp-btn), .tp-client .button.blue, .tp-client .button.green {
  background: var(--primary) !important; border-color: var(--primary) !important; color: var(--on-primary) !important;
}
.tp-client input[type=submit]:not(.tp-btn):hover, .tp-client .button.blue:hover, .tp-client .button.green:hover { background: var(--primary-hover) !important; }

/* ---------- Form öğeleri ---------- */
.tp-client input[type=text], .tp-client input[type=email], .tp-client input[type=password],
.tp-client input[type=search], .tp-client input[type=tel], .tp-client input[type=number], .tp-client input[type=url],
.tp-client input[type=date], .tp-client input:not([type]), .tp-client select, .tp-client textarea {
  box-sizing: border-box; max-width: 100%;
  min-height: 42px; padding: 9px 12px; margin: 0;
  border: 1px solid var(--border-strong) !important; border-radius: var(--r-sm) !important;
  background: var(--bg-elev) !important; color: var(--text) !important;
  font: 400 14.5px/1.4 var(--font-sans) !important; box-shadow: none !important;
  transition: border-color .15s var(--ease), box-shadow .15s var(--ease);
}
.tp-client textarea { min-height: 120px; }
.tp-client select { padding-right: 34px; appearance: none; -webkit-appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='none' stroke='%237b8499' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m4 6 4 4 4-4'/%3E%3C/svg%3E") !important;
  background-repeat: no-repeat !important; background-position: right 10px center !important; cursor: pointer; }
.tp-client select[multiple] { background-image: none !important; padding-right: 12px; }
.tp-client input:focus, .tp-client select:focus, .tp-client textarea:focus {
  outline: none; border-color: var(--primary) !important; box-shadow: var(--focus) !important;
}
.tp-client input::placeholder, .tp-client textarea::placeholder { color: var(--text-3); opacity: 1; }
.tp-client input[type=checkbox], .tp-client input[type=radio] { accent-color: var(--primary); width: 16px; height: 16px; vertical-align: -3px; }
.tp-client label { color: var(--text); }
.tp-client .error, .tp-client font.error, .tp-field-error { color: var(--danger) !important; font-size: 13px; }
.tp-field-error { margin: 0 0 8px; font-weight: 500; }
.tp-req { color: var(--danger); }
.tp-client .required, .tp-client label.required, .tp-client span.required { font-weight: 600; }

.tp-field { display: block; margin: 0 0 16px; }
.tp-field > span { display: block; margin-bottom: 6px; font-size: 13.5px; font-weight: 600; color: var(--text-2); }
.tp-input-ico { position: relative; display: block; }
.tp-input-ico > .ico { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--text-3); pointer-events: none; }
.tp-input-ico > input { width: 100% !important; padding-left: 40px !important; }
.tp-select { min-width: 200px; }

/* ---------- Uyarılar ---------- */
.tp-client #msg_error, .tp-client #msg_notice, .tp-client #msg_warning, .tp-client #msg_info,
.tp-client .warning-banner, .tp-alert {
  display: flex; align-items: flex-start; gap: 10px;
  margin: 0 0 20px !important; padding: 12px 16px !important;
  border: 1px solid transparent !important; border-radius: var(--r-md) !important;
  background-image: none !important; font-size: 14px; line-height: 1.5; box-shadow: none !important;
}
.tp-client #msg_error, .tp-alert-danger { background-color: var(--danger-soft) !important; color: var(--danger) !important; border-color: color-mix(in srgb, var(--danger) 25%, transparent) !important; }
.tp-client #msg_notice, .tp-alert-ok { background-color: var(--ok-soft) !important; color: var(--ok) !important; border-color: color-mix(in srgb, var(--ok) 25%, transparent) !important; }
.tp-client #msg_warning, .tp-client .warning-banner, .tp-alert-warn { background-color: var(--warn-soft) !important; color: var(--warn) !important; border-color: color-mix(in srgb, var(--warn) 25%, transparent) !important; }
.tp-client #msg_info, .tp-alert-info { background-color: var(--info-soft) !important; color: var(--text) !important; border-color: color-mix(in srgb, var(--info) 25%, transparent) !important; }
.tp-alert a { color: inherit !important; text-decoration: underline !important; font-weight: 600; }
.tp-alert > .ico { margin-top: 2px; color: var(--primary); }

/* ---------- Kartlar / ortak ---------- */
.tp-card {
  background: var(--bg-elev); border: 1px solid var(--border); border-radius: var(--r-lg);
  box-shadow: var(--shadow-sm); padding: 22px 24px; box-sizing: border-box;
}
.tp-card-title { font: 700 13px/1.2 var(--font-sans) !important; text-transform: uppercase; letter-spacing: .06em; color: var(--text-3) !important; margin: 0 0 14px !important; }
.tp-eyebrow {
  display: inline-flex; align-items: center; gap: 6px; padding: 5px 12px 5px 10px; margin-bottom: 18px;
  border-radius: var(--r-pill); background: var(--primary-soft); color: var(--primary-text);
  font: 600 12.5px/1 var(--font-sans); letter-spacing: .01em;
}
.tp-eyebrow .ico { width: 15px; height: 15px; }
.tp-eyebrow.is-light { background: rgba(255,255,255,.14); color: #fff; }
.tp-pagehead { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; margin: 0 0 22px; flex-wrap: wrap; }
.tp-pagehead p { margin: 0; }
.tp-pagehead-actions { display: flex; gap: 8px; }
.tp-section { margin-top: 48px; }
.tp-section-head { display: flex; align-items: baseline; justify-content: space-between; margin-bottom: 16px; }
.tp-grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }

/* ---------- Ana sayfa ---------- */
.tp-hero {
  position: relative; margin: -32px calc(50% - 50vw) 0; padding: 72px 24px 120px;
  background:
    radial-gradient(900px 380px at 85% -10%, rgba(88,180,230,.35), transparent 60%),
    radial-gradient(700px 320px at 0% 120%, rgba(142,63,153,.28), transparent 60%),
    var(--tp-gradient);
  color: #fff; overflow: hidden; isolation: isolate;
}
.tp-hero::after {
  content: ''; position: absolute; inset: 0; z-index: -1; opacity: .5;
  background-image: radial-gradient(rgba(255,255,255,.16) 1px, transparent 1.2px);
  background-size: 22px 22px;
  -webkit-mask-image: linear-gradient(to bottom, #000 0%, transparent 85%); mask-image: linear-gradient(to bottom, #000 0%, transparent 85%);
}
[data-theme="dark"] .tp-hero { background:
    radial-gradient(900px 380px at 85% -10%, rgba(88,180,230,.22), transparent 60%),
    radial-gradient(700px 320px at 0% 120%, rgba(142,63,153,.22), transparent 60%),
    linear-gradient(135deg, #12173a 0%, #173a66 60%, #1d5a86 100%); }
.tp-hero-in { max-width: 760px; margin: 0 auto; text-align: center; }
.tp-hero .tp-eyebrow { background: rgba(255,255,255,.14); color: #fff; -webkit-backdrop-filter: blur(6px); backdrop-filter: blur(6px); }
.tp-client .tp-hero h1 { color: #fff; font-size: clamp(30px, 4.4vw, 46px); font-weight: 800; letter-spacing: -.025em; margin: 0 0 14px; }
.tp-hero p { color: rgba(255,255,255,.82); font-size: 17px; max-width: 600px; margin: 0 auto 28px; }
.tp-hero-search {
  display: flex; align-items: center; gap: 8px; max-width: 620px; margin: 0 auto; padding: 6px 6px 6px 16px;
  background: var(--bg-elev); border-radius: var(--r-pill); box-shadow: 0 18px 40px -12px rgba(10,14,40,.45);
}
.tp-hero-search > .ico { color: var(--text-3); }
.tp-client .tp-hero-search input[type=text] { flex: 1; border: 0 !important; box-shadow: none !important; background: transparent !important; font-size: 16px !important; min-height: 46px; padding: 0 4px; }
.tp-hero-search .tp-btn { border-radius: var(--r-pill); height: 46px; padding: 0 22px; }

.tp-actions { position: relative; z-index: 2; display: grid; grid-template-columns: repeat(auto-fit, minmax(260px, 1fr)); gap: 16px; margin-top: -64px; }
.tp-action {
  display: flex; align-items: flex-start; gap: 16px; padding: 22px; text-decoration: none !important;
  background: var(--bg-elev); border: 1px solid var(--border); border-radius: var(--r-lg); box-shadow: var(--shadow-md);
  transition: transform .2s var(--ease), box-shadow .2s var(--ease), border-color .2s;
}
.tp-action:hover { transform: translateY(-3px); box-shadow: var(--shadow-lg); border-color: var(--border-strong); }
.tp-action-ico { display: grid; place-items: center; width: 46px; height: 46px; border-radius: 12px; flex: none; }
.tp-action-ico .ico { width: 22px; height: 22px; }
.tp-action-ico.is-blue { background: var(--info-soft); color: var(--primary); }
.tp-action-ico.is-green { background: var(--ok-soft); color: var(--ok); }
.tp-action-ico.is-purple { background: var(--violet-soft); color: var(--violet); }
.tp-action-body { flex: 1; min-width: 0; }
.tp-action-body strong { display: block; font: 700 16px/1.3 var(--font-display); color: var(--text); margin-bottom: 4px; }
.tp-action-body small { display: block; color: var(--text-3); font-size: 13.5px; line-height: 1.5; }
.tp-action-go { color: var(--text-3); align-self: center; transition: transform .2s var(--ease), color .2s; }
.tp-action:hover .tp-action-go { color: var(--primary); transform: translateX(3px); }

.tp-landing { display: grid; gap: 16px; margin-top: 40px; }
.tp-landing.has-side { grid-template-columns: minmax(0, 1fr) 340px; }
.tp-landing:empty { display: none; }
.tp-prose { font-size: 15px; color: var(--text-2); }
.tp-prose h1, .tp-prose h2, .tp-prose h3 { color: var(--text); }
.tp-prose h1 { font-size: 22px; }
.tp-linklist { list-style: none; margin: 0; padding: 0; }
.tp-linklist li + li { border-top: 1px solid var(--border); }
.tp-linklist a { display: flex; gap: 10px; align-items: flex-start; padding: 10px 0; color: var(--text) !important; font-weight: 500; font-size: 14px; }
.tp-linklist a .ico { color: var(--text-3); margin-top: 1px; }
.tp-linklist a:hover { color: var(--primary) !important; }
.tp-kbcat-head { display: flex; align-items: center; gap: 8px; margin-bottom: 12px; color: var(--text); }
.tp-kbcat-head .ico { color: var(--violet); }
.tp-kbart { display: block; padding: 10px 0; border-top: 1px solid var(--border); }
.tp-kbart span { display: block; color: var(--text); font-weight: 600; font-size: 14px; }
.tp-kbart small { display: block; color: var(--text-3); font-size: 13px; margin-top: 2px; }
.tp-kbart:hover span { color: var(--primary); }

/* ---------- Giriş ---------- */
.tp-auth {
  display: grid; grid-template-columns: 1fr 1.05fr; max-width: 980px; margin: 8px auto 0;
  background: var(--bg-elev); border: 1px solid var(--border); border-radius: var(--r-xl); overflow: hidden; box-shadow: var(--shadow-lg);
}
.tp-auth-side {
  position: relative; padding: 44px 40px; color: #fff; isolation: isolate;
  background: radial-gradient(500px 300px at 100% 0%, rgba(88,180,230,.4), transparent 60%),
              radial-gradient(420px 260px at 0% 100%, rgba(142,63,153,.35), transparent 60%), var(--tp-gradient);
}
.tp-auth-side::after { content: ''; position: absolute; inset: 0; z-index: -1; opacity: .45;
  background-image: radial-gradient(rgba(255,255,255,.18) 1px, transparent 1.2px); background-size: 20px 20px; }
.tp-auth-side-in { display: flex; flex-direction: column; align-items: flex-start; height: 100%; }
.tp-client .tp-auth-side h2 { color: #fff; font-size: 28px; font-weight: 800; line-height: 1.2; margin: 0 0 22px; letter-spacing: -.02em; }
.tp-checklist { list-style: none; margin: 0; padding: 0; }
.tp-checklist li { display: flex; gap: 10px; align-items: flex-start; padding: 7px 0; color: rgba(255,255,255,.9); font-size: 15px; }
.tp-checklist .ico { color: #b9e27a; margin-top: 2px; }
.tp-auth-tagline { margin-top: auto; padding-top: 32px; color: rgba(255,255,255,.7); font-size: 14px; }
.tp-auth-main { padding: 44px 44px 36px; }
.tp-auth-main > .tp-muted { margin-bottom: 26px; font-size: 15px; }
.tp-auth-main .tp-form { margin-top: 0; }
.tp-divider { display: flex; align-items: center; gap: 12px; margin: 22px 0; color: var(--text-3); font-size: 13px; }
.tp-divider::before, .tp-divider::after { content: ''; flex: 1; height: 1px; background: var(--border); }
.tp-auth-foot { margin-top: 26px; padding-top: 18px; border-top: 1px solid var(--border); font-size: 14px; color: var(--text-2); }
.tp-auth-foot p { margin: 6px 0; }
.tp-agent { display: flex; align-items: center; gap: 6px; color: var(--text-3); }
.tp-client #clientLogin { width: auto; padding: 0; margin: 0; border: 0; background: none; box-shadow: none; display: block; }
.tp-client .external-auth { margin-bottom: 8px; }
.tp-client a.external-sign-in { display: block; text-decoration: none; }
.tp-client .external-auth-box { display: flex; align-items: center; gap: 10px; width: 100%; box-sizing: border-box; padding: 10px 14px; border: 1px solid var(--border-strong); border-radius: var(--r-sm); background: var(--bg-elev); color: var(--text); }
.tp-client .external-auth-box:hover { background: var(--bg-hover); }

/* Kayıt / şifre sıfırlama / durum sorgulama sayfaları (osTicket şablonları) */
.tp-client #clientLogin:not(.tp-form), .tp-client form#pwreset, .tp-client #ticketForm:not(.tp-formcard) {
  background: var(--bg-elev) !important; border: 1px solid var(--border) !important; border-radius: var(--r-lg) !important; padding: 28px !important; box-shadow: var(--shadow-sm);
}
.tp-client .login-box { width: auto; padding: 0 !important; border: 0 !important; }
.tp-client #clientLogin .instructions { border-left: 1px solid var(--border); color: var(--text-2); }

/* ---------- Talep listesi ---------- */
.tp-listcard { padding: 0; overflow: hidden; }
.tp-toolbar { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; padding: 14px 16px; border-bottom: 1px solid var(--border); }
.tp-tabs { display: inline-flex; gap: 4px; padding: 4px; background: var(--bg-sunken); border-radius: var(--r-md); }
.tp-tab {
  display: inline-flex; align-items: center; gap: 8px; height: 34px; padding: 0 12px; border-radius: 9px;
  color: var(--text-2) !important; font-weight: 600; font-size: 14px; text-decoration: none !important;
}
.tp-tab .ico { width: 16px; height: 16px; }
.tp-tab:hover { color: var(--text) !important; }
.tp-tab.active { background: var(--bg-elev); color: var(--text) !important; box-shadow: var(--shadow-sm); }
.tp-toolbar-form { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.tp-search { width: 280px; }
.tp-toolbar-form select { min-width: 190px; }
.tp-filterbar { display: flex; justify-content: space-between; align-items: center; gap: 12px; padding: 10px 18px; background: var(--bg-sunken); border-bottom: 1px solid var(--border); font-size: 13.5px; }
.tp-table-wrap { overflow-x: auto; }
.tp-client table.tp-table, .tp-client #ticketTable.tp-table {
  width: 100% !important; border-collapse: collapse; border: 0 !important; margin: 0; background: transparent;
}
.tp-table th {
  text-align: left; padding: 11px 18px !important; background: var(--bg-sunken) !important; border: 0 !important;
  border-bottom: 1px solid var(--border) !important; font: 600 12px/1.2 var(--font-sans) !important; letter-spacing: .05em; text-transform: uppercase; color: var(--text-3) !important; white-space: nowrap;
}
.tp-table th a { color: inherit !important; }
.tp-table th a:hover { color: var(--text) !important; }
.tp-table td { padding: 14px 18px !important; border: 0 !important; border-bottom: 1px solid var(--border) !important; vertical-align: middle; background: transparent !important; font-size: 14px; color: var(--text); }
.tp-table tbody tr:last-child td { border-bottom: 0 !important; }
.tp-table tbody tr[data-href] { cursor: pointer; transition: background .12s var(--ease); }
.tp-table tbody tr[data-href]:hover td { background: var(--bg-hover) !important; }
.tp-table .col-num { width: 110px; white-space: nowrap; }
.tp-table .col-num a { color: var(--text-2) !important; }
.tp-table .col-status { width: 140px; }
.tp-table .col-dept { width: 170px; }
.tp-table .col-date { width: 130px; white-space: nowrap; }
.tp-row-title { display: inline-flex; align-items: center; gap: 8px; color: var(--text) !important; font-weight: 500; }
.tp-row-title .tp-collab { color: var(--text-3); }
tr.is-unread .tp-row-title { font-weight: 700; }
tr.is-unread .col-num a { color: var(--primary) !important; font-weight: 700; }
.tp-pill.is-answered-dot { display: inline-flex; align-items: center; gap: 6px; margin-left: 10px; font-size: 12px; font-weight: 600; color: var(--warn); }
.tp-pill.is-answered-dot::before { content: ''; width: 7px; height: 7px; border-radius: 50%; background: currentColor; box-shadow: 0 0 0 3px var(--warn-soft); }

.tp-badge {
  display: inline-flex; align-items: center; gap: 6px; height: 24px; padding: 0 10px; border-radius: var(--r-pill);
  font: 600 12.5px/1 var(--font-sans); white-space: nowrap;
}
.tp-badge::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.tp-badge.is-open { background: var(--info-soft); color: var(--info); }
.tp-badge.is-answered { background: var(--warn-soft); color: var(--warn); }
.tp-badge.is-closed { background: var(--ok-soft); color: var(--ok); }

.tp-empty { display: flex; flex-direction: column; align-items: center; text-align: center; padding: 56px 20px; }
.tp-empty-ico { display: grid; place-items: center; width: 56px; height: 56px; border-radius: 16px; background: var(--bg-sunken); color: var(--text-3); margin-bottom: 14px; }
.tp-empty-ico .ico { width: 26px; height: 26px; }
.tp-empty strong { font: 700 17px/1.3 var(--font-display); color: var(--text); }
.tp-empty p { margin: 6px 0 18px; }
.tp-empty-row:hover td { background: transparent !important; }

.tp-pager { display: flex; justify-content: space-between; align-items: center; gap: 12px; padding: 12px 18px; border-top: 1px solid var(--border); font-size: 13.5px; }
.tp-pages a, .tp-pages b { display: inline-grid; place-items: center; min-width: 30px; height: 30px; padding: 0 6px; border-radius: var(--r-sm); box-sizing: border-box; }
.tp-pages b { background: var(--primary-soft); color: var(--primary-text); }
.tp-pages a:hover { background: var(--bg-hover); }

/* ---------- Talep detay ---------- */
.tp-back { display: inline-flex; align-items: center; gap: 6px; margin-bottom: 14px; color: var(--text-3) !important; font-weight: 500; font-size: 14px; }
.tp-back:hover { color: var(--text) !important; }
.tp-ticket-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; margin-bottom: 24px; flex-wrap: wrap; width: auto !important; }
.tp-ticket-meta { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; color: var(--text-3); }
.tp-ticket-title { min-width: 0; flex: 1; }
.tp-client .tp-ticket-title h1 { font-size: 26px; margin: 0; word-break: break-word; }
.tp-ticket-actions { display: flex; gap: 8px; flex-wrap: wrap; }
.tp-ticket-layout { display: grid; grid-template-columns: minmax(0, 1fr) 300px; gap: 24px; align-items: start; }
.tp-ticket-side { display: grid; gap: 16px; position: sticky; top: 88px; }
.tp-ticket-side .tp-card { padding: 18px 20px; }
.tp-dl { display: grid; grid-template-columns: 1fr; gap: 2px; margin: 0; }
.tp-dl dt { font-size: 12.5px; color: var(--text-3); margin-top: 10px; }
.tp-dl dt:first-child { margin-top: 0; }
.tp-dl dd { margin: 2px 0 0; font-size: 14px; font-weight: 500; color: var(--text); }
.tp-section-label { display: flex; align-items: center; gap: 8px; font: 700 13px/1 var(--font-sans) !important; text-transform: uppercase; letter-spacing: .06em; color: var(--text-3) !important; margin: 0 0 16px !important; }

/* Yazışma akışı */
.tp-client #ticketThread { margin: 0 0 24px; padding: 0; }
.tp-client .thread-entry { position: relative; margin: 0 0 16px !important; }
.tp-client .thread-entry.avatar { margin-left: 52px !important; margin-right: 0 !important; }
.tp-client .thread-entry.response.avatar { margin-left: 0 !important; margin-right: 52px !important; }
.tp-client .thread-entry > .avatar { position: absolute; top: 0; left: -52px; margin: 0 !important; width: 38px !important; height: 38px; border-radius: 50% !important; overflow: hidden; float: none !important; }
.tp-client .thread-entry.response > .avatar { left: auto; right: -52px; }
.tp-client .thread-entry > .avatar img { width: 100%; height: 100%; object-fit: cover; border-radius: 50%; }
.tp-client .thread-entry .header {
  display: flex; align-items: center; flex-wrap: wrap; gap: 4px 10px;
  padding: 12px 18px !important; border: 1px solid var(--border) !important; border-bottom: 0 !important;
  border-radius: var(--r-lg) var(--r-lg) 0 0 !important; background: var(--bg-elev) !important;
  color: var(--text-3); font-size: 13.5px;
}
.tp-client .thread-entry .header b { color: var(--text); font-weight: 600; }
.tp-client .thread-entry .header > .pull-right { order: 3; margin-left: auto; float: none; }
.tp-client .thread-entry .header .title { margin: 0 !important; max-width: 100% !important; color: var(--text-3); }
.tp-client .thread-entry .header::before, .tp-client .thread-entry .header::after { display: none !important; }
.tp-client .thread-entry .thread-body {
  padding: 4px 18px 16px !important; border: 1px solid var(--border) !important; border-top: 0 !important;
  border-radius: 0 0 var(--r-lg) var(--r-lg) !important; background: var(--bg-elev) !important; color: var(--text) !important;
  font-size: 14.5px; line-height: 1.65; box-shadow: var(--shadow-sm);
}
.tp-client .thread-entry.message .header, .tp-client .thread-entry.message .thread-body { background: var(--bg-elev) !important; }
.tp-client .thread-entry.message { --entry-accent: var(--border-strong); }
.tp-client .thread-entry.response .header { background: var(--primary-soft) !important; border-color: color-mix(in srgb, var(--primary) 22%, var(--border)) !important; }
.tp-client .thread-entry.response .thread-body { background: color-mix(in srgb, var(--primary-soft) 45%, var(--bg-elev)) !important; border-color: color-mix(in srgb, var(--primary) 22%, var(--border)) !important; }
.tp-client .thread-entry.response .header b { color: var(--primary-text); }
.tp-client .thread-body * { color: inherit; }
.tp-client .thread-body a { color: var(--primary) !important; }
.tp-client .thread-body blockquote { border-left: 3px solid var(--border-strong); margin: 8px 0; padding: 2px 12px; color: var(--text-2); }
.tp-client .thread-body .attachments { background: var(--bg-sunken) !important; border-top: 1px solid var(--border) !important; margin: 12px -18px -16px !important; top: 0 !important; padding: 10px 18px !important; border-radius: 0 0 var(--r-lg) var(--r-lg) !important; }
.tp-client .thread-event { color: var(--text-3); font-size: 13px; margin: 0 0 16px 52px; padding: 0; }
.tp-client .thread-event .type-icon { background: var(--bg-sunken); border-color: var(--border); color: var(--text-3); }
.tp-client .thread-event .description { color: var(--text-3); }
.tp-client .label-bare { border-color: var(--border-strong); color: var(--text-3); }

/* Yanıt formu */
.tp-reply { padding: 0 !important; overflow: hidden; }
.tp-reply-head { display: flex; gap: 12px; align-items: center; padding: 18px 20px; border-bottom: 1px solid var(--border); }
.tp-reply-head h2 { font-size: 16px !important; margin: 0 !important; }
.tp-reply-head p { margin: 2px 0 0; font-size: 13px; }
.tp-reply-body { padding: 16px 20px; }
.tp-reply .tp-alert { margin: 0 20px 16px !important; }
.tp-form-actions { display: flex; justify-content: flex-end; gap: 8px; padding: 14px 20px; background: var(--bg-sunken); border-top: 1px solid var(--border); flex-wrap: wrap; }
.tp-client #reply { width: auto; margin: 0; }
.tp-client #reply textarea { width: 100% !important; }

/* Zengin metin editörü (Redactor) */
.tp-client .redactor-box { border: 1px solid var(--border-strong) !important; border-radius: var(--r-md) !important; overflow: hidden; background: var(--bg-elev) !important; }
.tp-client .redactor-box.redactor-focus, .tp-client .redactor-focus.redactor-styles-on, .tp-client .redactor-focus:focus.redactor-styles-on { border-color: var(--primary) !important; box-shadow: var(--focus); }
.tp-client .redactor-toolbar, .tp-client .redactor-air { background: var(--bg-sunken) !important; border-bottom: 1px solid var(--border) !important; box-shadow: none !important; padding: 6px !important; }
.tp-client .redactor-toolbar a, .tp-client .redactor-air a { color: var(--text-2) !important; background: transparent !important; border-radius: 6px; }
.tp-client .redactor-toolbar a:hover, .tp-client .redactor-air a:hover { background: var(--bg-hover) !important; color: var(--text) !important; }
.tp-client .redactor-styles, .tp-client .redactor-in, .tp-client .redactor-layer { background: var(--bg-elev) !important; color: var(--text) !important; border: 0 !important; font-family: var(--font-sans) !important; }
.tp-client .redactor-placeholder::before { color: var(--text-3) !important; }
.tp-client .redactor-statusbar { background: var(--bg-sunken) !important; border-top: 1px solid var(--border) !important; color: var(--text-3) !important; }
.tp-client .redactor-dropdown, .tp-client .redactor-modal { background: var(--bg-elev) !important; color: var(--text) !important; border: 1px solid var(--border) !important; box-shadow: var(--shadow-lg) !important; }
.tp-client .redactor-dropdown a { color: var(--text) !important; }
.tp-client .redactor-dropdown a:hover { background: var(--bg-hover) !important; }

/* Dosya yükleme */
.tp-client .filedrop { margin-top: 10px; }
.tp-client .filedrop .dropzone {
  border: 1.5px dashed var(--border-strong) !important; border-radius: var(--r-md) !important;
  background: var(--bg-sunken) !important; color: var(--text-3) !important; padding: 14px !important; text-align: center;
}
.tp-client .filedrop .dropzone a { color: var(--primary) !important; font-weight: 600; }
.tp-client .filedrop .files { border: 0 !important; background: transparent !important; }
.tp-client .filedrop .files .file { border-color: var(--border) !important; background: var(--bg-elev) !important; color: var(--text) !important; border-radius: var(--r-sm); }

/* ---------- Yeni talep formu ---------- */
.tp-formcard { padding: 8px 28px 0 !important; max-width: 860px; overflow: hidden; }
.tp-client .tp-formtable, .tp-client #ticketForm > table { width: 100% !important; border-collapse: collapse; }
.tp-client .tp-formtable td, .tp-client #ticketForm > table td { padding: 6px 0 !important; border: 0 !important; vertical-align: top; width: auto !important; color: var(--text); }
.tp-client .tp-formtable td + td { padding-left: 12px !important; }
.tp-form-section {
  display: flex; align-items: center; gap: 8px; margin: 22px 0 6px !important; padding-top: 18px;
  font: 700 15px/1.2 var(--font-display) !important; color: var(--text) !important; border-top: 1px solid var(--border);
}
.tp-formtable tbody:first-child tr:first-child .tp-form-section, .tp-formtable tr:first-child .tp-form-section-wrap .tp-form-section { border-top: 0; padding-top: 6px; }
.tp-form-section .ico { color: var(--primary); }
.tp-form-section-wrap { margin: 0; }
.tp-form-section-wrap > .tp-muted { font-size: 14px; margin-bottom: 4px; }
.tp-field-cell { padding-top: 12px !important; }
.tp-field-cell label { display: block; font-weight: 600; font-size: 14px; color: var(--text-2); }
.tp-field-cell label > span { display: inline-block; margin-bottom: 6px; }
.tp-field-cell label input[type=text], .tp-field-cell label input[type=email], .tp-field-cell label input[type=tel],
.tp-field-cell label textarea, .tp-field-cell select, .tp-field-cell input:not([type=checkbox]):not([type=radio]):not([type=file]) { width: 100% !important; font-weight: 400; }
.tp-field-cell .redactor-box { font-weight: 400; }
.tp-hint { display: block; font-style: normal; font-weight: 400; font-size: 13px; color: var(--text-3); margin: -2px 0 8px; }
.tp-client #topicId { width: 100%; max-width: 100%; }
.tp-whoami { display: flex; align-items: center; gap: 12px; padding: 12px 14px; background: var(--bg-sunken); border-radius: var(--r-md); }
.tp-whoami strong { display: block; color: var(--text); }
.tp-whoami .tp-muted { font-size: 13.5px; }
.tp-formcard .tp-form-actions { margin: 24px -28px 0; padding: 16px 28px; }
.tp-client .captchaRow td { padding-top: 16px !important; }
.tp-client span.captcha img { border-radius: var(--r-sm); margin-right: 10px; }
.tp-client .tp-formtable .error { display: block; margin-top: 4px; }

/* Telefon alanı gibi satır içi alanlar */
.tp-client .tp-field-cell input[name$="-ext"], .tp-client .tp-field-cell input[id$="-ext"] { width: 90px !important; }

/* ---------- Bilgi bankası & diğer osTicket sayfaları ---------- */
.tp-client .row { margin: 0; }
.tp-client .sidebar .content, .tp-client #kb-search, .tp-client .search-form { background: var(--bg-elev); border: 1px solid var(--border); border-radius: var(--r-lg); }
.tp-client .sidebar .content { padding: 18px 20px; }
.tp-client .sidebar section .header { font: 700 12.5px/1 var(--font-sans); text-transform: uppercase; letter-spacing: .06em; color: var(--text-3); border: 0; margin-bottom: 10px; }
.tp-client .sidebar section div a { display: block; padding: 6px 0; color: var(--text); font-weight: 500; }
.tp-client #kb { padding: 0; }
.tp-client #kb > li { background: var(--bg-elev); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 18px 20px 18px 60px; margin-bottom: 12px; position: relative; list-style: none; }
.tp-client #kb > li > i { position: absolute; left: 20px; top: 20px; color: var(--violet); }
.tp-client #kb > li h4 { margin: 0 0 6px; font-family: var(--font-display); }
.tp-client #kb > li h4 a { color: var(--text); }
.tp-client #kb > li h4 span { color: var(--text-3); }
.tp-client .faq-content, .tp-client #faq { color: var(--text); }
.tp-client #faq ol li { border-color: var(--border); }
.tp-client #faq ol li a { color: var(--text); }
.tp-client .faq-content .article-title { color: var(--text); font-family: var(--font-display); }
.tp-client .article-meta { color: var(--text-3); }
.tp-client #breadcrumbs, .tp-client #breadcrumbs a { color: var(--text-3); }
.tp-client .featured-category { border-color: var(--border); }
.tp-client .article-teaser { color: var(--text-3); }
.tp-client table.padded th, .tp-client table.padded td { color: var(--text); }
.tp-client .faded { color: var(--text-3) !important; }
.tp-client .form-header h3 { color: var(--text); }

/* Profil / kayıt formları (osTicket varsayılan tabloları) */
.tp-client form > table:not(.tp-formtable):not(.tp-table) { width: 100% !important; max-width: 860px; }
.tp-client form > table:not(.tp-formtable) td { color: var(--text); padding: 6px 4px; border: 0; }
.tp-client .infoTable, .tp-client table.custom-data { background: transparent; }
.tp-client .infoTable th, .tp-client table.custom-data th { background: var(--bg-sunken); color: var(--text-2); }

/* jQuery UI, select2, typeahead (koyu tema uyumu) */
.tp-client .ui-widget, .tp-client .ui-widget-content { background: var(--bg-elev) !important; color: var(--text) !important; border-color: var(--border) !important; font-family: var(--font-sans) !important; }
.tp-client .ui-widget-header { background: var(--bg-sunken) !important; color: var(--text) !important; border-color: var(--border) !important; }
.tp-client .ui-state-default, .tp-client .ui-widget-content .ui-state-default { background: var(--bg-sunken) !important; color: var(--text) !important; border-color: var(--border) !important; }
.tp-client .ui-state-highlight, .tp-client .ui-widget-content .ui-state-highlight { background: var(--primary-soft) !important; color: var(--primary-text) !important; }
.tp-client .ui-state-active, .tp-client .ui-widget-content .ui-state-active { background: var(--primary) !important; color: var(--on-primary) !important; }
.tp-client .select2-container--default .select2-selection--single, .tp-client .select2-container--default .select2-selection--multiple { background: var(--bg-elev); border-color: var(--border-strong); border-radius: var(--r-sm); min-height: 42px; }
.tp-client .select2-container--default .select2-selection--single .select2-selection__rendered { color: var(--text); line-height: 40px; }
.tp-client .select2-dropdown { background: var(--bg-elev); border-color: var(--border); color: var(--text); }
.tp-client .select2-container--default .select2-results__option--highlighted[aria-selected] { background: var(--primary); }
.tp-client .typeahead.dropdown-menu { background: var(--bg-elev); border-color: var(--border); }
.tp-client .typeahead.dropdown-menu li a { color: var(--text); }

/* ---------- Alt bilgi ---------- */
#footer.tp-footer { width: auto !important; margin: 0 !important; padding: 0 !important; background: transparent !important; border-top: 1px solid var(--border); text-align: left !important; color: var(--text-3); font-size: 13.5px; }
.tp-footer-in { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding-top: 22px !important; padding-bottom: 22px !important; flex-wrap: wrap; }
.tp-footer-brand { display: flex; align-items: center; gap: 10px; }
.tp-footer-links { display: flex; gap: 18px; flex-wrap: wrap; }
.tp-footer-links a { display: inline-flex; align-items: center; gap: 6px; color: var(--text-3) !important; }
.tp-footer-links a:hover { color: var(--text) !important; }
#footer #poweredBy { display: inline-flex; width: auto; height: auto; background: none; text-indent: 0; overflow: visible; font-size: 13px; }

/* Yükleniyor kutusu */
.tp-client #overlay { background: rgba(8,12,24,.45) !important; opacity: 1 !important; -webkit-backdrop-filter: blur(2px); backdrop-filter: blur(2px); }
.tp-client #loading { background: var(--bg-elev) !important; color: var(--text) !important; border: 1px solid var(--border) !important; border-radius: var(--r-lg) !important; box-shadow: var(--shadow-lg) !important; padding: 24px 28px !important; text-align: center; background-image: none !important; }
.tp-client #loading h4 { color: var(--text); margin: 12px 0 4px; }
.tp-client #loading p { color: var(--text-3); margin: 0; }
.tp-spinner { width: 28px; height: 28px; margin: 0 auto; border-radius: 50%; border: 3px solid var(--primary-soft); border-top-color: var(--primary); animation: tp-spin .8s linear infinite; }
@keyframes tp-spin { to { transform: rotate(360deg); } }

/* ---------- Duyarlı (mobil) ---------- */
@media (max-width: 1040px) {
  .tp-brand-sep, .tp-brand-label { display: none; }
  .tp-user-name { display: none; }
  .tp-landing.has-side { grid-template-columns: 1fr; }
  .tp-grid-3 { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 860px) {
  .tp-nav-toggle { display: inline-grid; }
  .tp-nav {
    position: fixed; left: 0; right: 0; top: 68px; z-index: 99;
    padding: 12px 16px 16px; background: var(--bg-elev); border-bottom: 1px solid var(--border); box-shadow: var(--shadow-lg);
    display: none;
  }
  body.tp-nav-open .tp-nav { display: block; }
  #nav { flex-direction: column; gap: 4px; }
  #nav li a { width: 100%; height: 46px; border-radius: var(--r-sm) !important; box-sizing: border-box; }
  #nav li a .tp-count { margin-left: auto; }
  .tp-auth { grid-template-columns: 1fr; }
  .tp-auth-side { padding: 28px 24px; }
  .tp-auth-side .tp-checklist, .tp-auth-tagline { display: none; }
  .tp-client .tp-auth-side h2 { margin: 0; font-size: 22px; }
  .tp-auth-main { padding: 28px 24px; }
  .tp-ticket-layout { grid-template-columns: 1fr; }
  .tp-ticket-side { position: static; order: -1; grid-template-columns: 1fr 1fr; }
  .tp-table .col-dept { display: none; }
  .tp-signin span { display: none; }
  .tp-signin { padding: 0 12px !important; }
}
@media (max-width: 640px) {
  .tp-wrap { padding: 0 16px; }
  .tp-header-in { gap: 10px; height: 60px; }
  .tp-nav { top: 60px; }
  .tp-brand .brand-logo, #header .tp-brand .brand-logo img { height: 26px !important; }
  .tp-main { padding-top: 22px; }
  .tp-hero { margin-top: -22px; padding: 48px 16px 96px; }
  .tp-hero p { font-size: 15px; }
  .tp-hero-search { padding-left: 12px; }
  .tp-hero-search .tp-btn { padding: 0 14px; }
  .tp-grid-3 { grid-template-columns: 1fr; }
  .tp-client h1 { font-size: 24px; }
  .tp-ticket-side { grid-template-columns: 1fr; }
  .tp-toolbar { padding: 12px; }
  .tp-toolbar-form, .tp-search, .tp-toolbar-form select { width: 100%; }
  .tp-toolbar-form .tp-btn { display: none; }
  .tp-tabs { width: 100%; }
  .tp-tab { flex: 1; justify-content: center; }
  .tp-table .col-date, .tp-table thead { display: none; }
  .tp-table td { padding: 12px 14px !important; }
  .tp-table .col-num { width: auto; }
  .tp-table tbody tr { display: grid; grid-template-columns: 1fr auto; border-bottom: 1px solid var(--border); }
  .tp-table tbody tr td { border: 0 !important; }
  .tp-table tbody tr .col-subject { grid-column: 1 / -1; grid-row: 2; padding-top: 0 !important; }
  .tp-table tbody tr .col-status { grid-column: 2; grid-row: 1; width: auto; }
  .tp-formcard { padding: 4px 18px 0 !important; }
  .tp-formcard .tp-form-actions { margin: 20px -18px 0; padding: 14px 18px; }
  .tp-client .thread-entry.avatar, .tp-client .thread-entry.response.avatar { margin-left: 0 !important; margin-right: 0 !important; }
  .tp-client .thread-entry > .avatar { display: none !important; }
  .tp-client .thread-event { margin-left: 0; }
  .tp-pager { flex-direction: column; align-items: flex-start; }
  .tp-footer-in { flex-direction: column; align-items: flex-start; }
}

/* Yazdırma */
@media print {
  .tp-header, .tp-footer, .tp-ticket-actions, .tp-back, .tp-reply, .tp-theme { display: none !important; }
  .tp-ticket-layout { grid-template-columns: 1fr; }
}

/* ---------- Yazışma akışı düzeltmeleri ---------- */
.tp-client .thread-entry::before, .tp-client .thread-entry::after { display: none !important; content: none !important; }
.tp-client .thread-event .type-icon::after { display: none !important; }
.tp-client #ticketThread { border: 0 !important; }
.tp-client #ticketThread::before { border-left: 2px dashed var(--border) !important; margin-left: 18px !important; }
/* Avatarlar internet erişimi olmayan ağlarda kırık görünmesin diye gizlenir */
.tp-client .thread-entry > .avatar, .tp-client .thread-event img.avatar { display: none !important; }
.tp-client .thread-entry.avatar, .tp-client .thread-entry.response.avatar { margin-left: 0 !important; margin-right: 0 !important; }
.tp-client .thread-entry.response { margin-left: 40px !important; }
.tp-client .thread-entry.message { margin-right: 40px !important; }
.tp-client .thread-event { margin-left: 0 !important; display: flex; align-items: center; gap: 10px; }
.tp-client .thread-event .type-icon { display: inline-grid !important; place-items: center; width: 34px; height: 34px; padding: 0 !important; margin: 0 !important; border-radius: 50% !important; background: var(--bg-elev) !important; border: 1px solid var(--border) !important; }
.tp-client .thread-event .description { margin: 0 !important; padding: 0 !important; width: auto !important; }
.tp-client .thread-event .description b { color: var(--text-2); }

/* Yanıt formu (theme.css #reply ezilir) */
.tp-client #reply.tp-reply { background: var(--bg-elev) !important; border: 1px solid var(--border) !important; padding: 0 !important; margin: 8px 0 0 !important; }
.tp-client #reply h2 { border: 0 !important; padding: 0 !important; margin: 0 !important; color: var(--text) !important; }
.tp-client #reply .redactor-box, .tp-client #reply .redactor-styles { background: var(--bg-elev) !important; }
@media (max-width: 640px) {
  .tp-client .thread-entry.response, .tp-client .thread-entry.message { margin-left: 0 !important; margin-right: 0 !important; }
}

/* Zorunlu alan yıldızı ve telefon/dahili alanı */
.tp-client .tp-field-cell label span.error, .tp-client .tp-formtable label span.error { display: inline !important; margin: 0 0 0 3px !important; }
.tp-client .tp-field-cell input[type=tel] { width: calc(100% - 180px) !important; display: inline-block; margin-right: 8px; }
.tp-client .tp-field-cell input[type=tel] + input, .tp-client .tp-field-cell input[name$="-ext"] { width: 100px !important; display: inline-block; }
@media (max-width: 640px) { .tp-client .tp-field-cell input[type=tel] { width: 100% !important; margin: 0 0 8px; } }

/* Kayıt, profil ve talep düzenleme formları — kart görünümü */
.tp-client form[action="account.php"], .tp-client form[action="profile.php"], .tp-client form[action="tickets.php"][method="post"]:not(.tp-reply) {
  background: var(--bg-elev); border: 1px solid var(--border); border-radius: var(--r-lg); box-shadow: var(--shadow-sm);
  padding: 8px 28px 24px; max-width: 860px; box-sizing: border-box;
}
.tp-client table.padded { width: 100% !important; }
.tp-client table.padded td { padding: 8px 4px !important; vertical-align: middle; }
.tp-client table.padded td:first-child { width: 180px; color: var(--text-2); }
.tp-client table.padded hr { margin: 18px 0 6px; }
.tp-client form[action="account.php"] > hr, .tp-client form[action="profile.php"] > hr { margin: 20px -28px; }
.tp-client form[action="account.php"] p:last-child, .tp-client form[action="profile.php"] p:last-child { margin: 0; text-align: right !important; }
.tp-client #clientLogin input[type=text], .tp-client #clientLogin input[type=email], .tp-client #clientLogin input[type=password] { padding: 9px 12px !important; width: 100%; }
.tp-client #clientLogin .instructions { box-shadow: none !important; }
.tp-client #ticketInfo, .tp-client #ticketInfo h1 { border-bottom: 0 !important; padding-bottom: 0 !important; }

/* #content için yatay boşluk (theme.css'i ezer) */
#content.tp-wrap { padding-left: 24px !important; padding-right: 24px !important; }
@media (max-width: 640px) {
  #content.tp-wrap { padding-left: 16px !important; padding-right: 16px !important; }
  .tp-ticket-head { flex-direction: column; align-items: stretch; }
  .tp-ticket-actions .tp-btn { flex: 1; }
  .tp-pagehead-actions { width: 100%; }
  .tp-pagehead-actions .tp-btn-primary { flex: 1; }
}